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Frequently Asked Questions

Q: What's the warranty for the products ?
A: The free warranty is one year from the date of your qualified purchase.

Q: How to get your products ?
A: After you make the qualified payment on the website, the products will be shipped to you in 2-5 days depended on the distance. If we don't have the products in stock you want, we will contact you immediately, and start to deliver the products to you once the stock is in full.

Q: What is your return policy?
A: You must return the item in the same condition as you received it within 14 calendar days of your purchase and pay the return postage for it.

Q: How to get free shipping?
A: You will have free shipping once your order is over $150.00 online in United States. If you are out of United States, you will have free shipping in China, and pay shipping fee for other countries.

Q: How long is the validity of quotation?
A: Generally, our price is very stable and valid on the website, but the price will be adjusted appropriately as the price fluctuation of raw material in the market.